Most fashion designers think that to grow a successful fashion business all you need are fantabulous unique designs, customer acquisition, sell as many products as you can and make great profits.

I understand why you think that….It’s what everyone told you: college tutors, business books, the marketing guru’s, your bank manager,  business advisors…!   We are conditioned to believe that business is all about the cold bottom line and that we have to focus only on the intellectual aspect of a sale....  But,  have you ever wondered why 60% of UK businesses that put blood sweat and tears into great products, sales and profits fail in their first three years.

Don’t get me wrong….you do need fabulous unique products, sales and profits to grow a successful fashion brand…..However what is very often missed is the EMOTIONAL CONNECTION.   Building strong emotional connections with both your customers and your team will form strong lasting relationships that keep your customers returning, ...